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Online |
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We have a Collaboration portal for customers and partners where users can find information about our products and share their thoughts on what is good or not good. If desired this can be a single point of contact for all support issues. We have incorporated full interactive support collaboration facilities. |
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Email |
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Customers and Partners may submit Service Request via email. |
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Telephone |
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Telephone support is available during normal business hours. |
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Online |
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Our support team can (if properly authorized)gain access into remote systems for speedy problem resolution. |
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Onsite |
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Onsite support is available on a as and when required basis. |
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Customer Care Service Support |
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Regular contact is made to ensure that all Customers are happy with the service they are receiving which includes surveys. |
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Review Meetings |
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We also provide onsite review meetings. |
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User Group Meetings |
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We also provide a forum for Customers to meet with technical staff and discuss issues with other users. |